Digital Transparency

Insight into how we use technology and cookies to optimize your user experience, without losing sight of your privacy.

Last updated: October 15th, 2025

1. What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

  • First-party cookies are cookies set by the website you’re visiting (coalex.com). Only our website can read them.
  • Third-party cookies are set by external services we might use, which set their own cookies.
  • Persistent cookies are saved on your computer and are not deleted automatically when you quit your browser.
  • Session cookies are deleted when you quit your browser.

Every time you visit the Coalex website, you will be prompted to accept or refuse non-essential cookies. The purpose is to enable our site to function correctly and to help us improve our services through anonymous statistics.

2. How do we use cookies

The Coalex.nl website mostly uses “first-party cookies.” These are cookies set and controlled by us, not by any external organization. However, to use some of our features (like an embedded scheduling tool), you may need to accept cookies from external organizations.

We use the following types of cookies:

a) Essential (Operational) Cookies

There are some cookies that we must include for our website to function. For this reason, they do not require your consent. These include:

  • Visitor preference cookies: These remember if you have agreed to (or refused) our use of non-essential cookies.
  • Technical cookies: These are required for the security and basic operation of our website.

b) Analytics Cookies

We use these purely for internal research on how we can improve the service we provide for all our users. These cookies assess how you interact with our website as an anonymous user (the data gathered does not identify you personally).

This data is not shared with any third parties or used for any other purpose.

You are free to refuse these types of cookies via the cookie banner you see on your first visit.

  • Google Analytics

c) Third-Party Cookies

Some of our pages may display content from external providers, such as a scheduling tool like Calendly. To view this third-party content, you first have to accept their specific terms and conditions, including their cookie policies, which we have no control over.

However, if you do not view or interact with this content, no third-party cookies will be installed on your device.

3. How can you manage cookies?

You have full control over the cookies used on our site.

  • Cookie Consent Banner: You can accept or refuse non-essential cookies directly on the banner that appears when you first visit our site.
  • Removing Cookies from Your Device: You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware that you may also lose some saved information (e.g., site preferences).
  • Blocking Cookies: You can set most modern browsers to prevent any cookies from being placed on your device. However, you may then have to manually adjust some preferences every time you visit a page, and some services and functionalities may not work properly at all.

For more detailed control, check the privacy and cookie settings in your preferred browser or visit https://www.allaboutcookies.org/.

4. Changes to this Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

5. How to Contact Us

If you have any questions about our use of cookies, please contact us at: privacy@coalex.nl